Dymo LabelWriter 400 Duo Guide Manual de usuario Pagina 14

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DYMO LabelWriters and Compulink Advantage Software | rev.07/17.2014
13
TROUBLESHOOTING
DOES NOT PRINT AT ALL FROM ANY SOFTWARE
Check to see if the labels are being sent to the printer. Locate your DYMO in the Devices and Printers (Windows 7),
or Printers and Faxes (Windows XP). If the Printer Icon appears greyed-out, the DYMO is not properly connected.
Check that it is powered on and the cables are connected.
If the DYMO is connected properly, double-click on the DYMO Icon to open the Printer Queue window (see below).
If there is a document stuck in the queue, there may be an issue with the labels or paper jam.
Check the DYMO for correct Label installation.
BAR CODE QUALITY
If the barcode labels (inventory or Patient Barcodes) are not of satisfactory quality and/or cannot be scanned with
a Barcode reader, change the DYMO Printer’s Advanced settings to Barcodes and Graphics.
Find your DYMO Printer in your Devices and Printers.
Right-Click on your DYMO LabelWriter and click Printer Properties.
On the General Tab, click Preferences, then click the Advanced button. Change the Print Quality from Text to
Barcodes and Graphics. Click OK (See Below Left).
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